Returns & Exchanges
At Araku, we take pride in the quality of our premium coffee and food products; if you are not completely satisfied with your purchase, we offer a streamlined return process for unopened items within 14 days of delivery.
Initiate Request
Contact our support team with your order number and details of the item you wish to return to receive a Return Authorization.
Secure Packaging
Ensure the product is in its original, unopened packaging and place it securely in a shipping box to prevent damage during transit.
Shipping
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Refund Processing
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing